Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-carpet-cleaning-company-az.storysurge.net! We, at Best Carpet Cleaning Company AZ (referring to us as ‘the Company’ or ‘we’), are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data, ensuring compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered under the domain https://best-carpet-cleaning-company-az.storysurge.net. Please note that this policy does not extend to external platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites that refer to this Privacy Statement.
  3. You receive communication from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather a range of personal information for various reasons, all of which are necessary to provide and enhance our services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit/debit card details and billing addresses for processing payments.
  • Financial Information: Bank account numbers (if stored) and financial transaction data.
  • Purchase Information: Product/service purchases, including quantities and pricing.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Geographic positioning data to provide location-based services.
  • Feedback: Comments, reviews, and responses we receive from you.
  • Social Media Information: Data from social media platforms when you interact with our content or use our sharing features.
  • Product Information: Details about products you view or purchase on our site.

We collect this data through direct user input, automated tracking technologies (like cookies and similar files), and information received from third parties.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide tailored services:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Remember user preferences, language settings, and display options.
  • Analytics Cookies: Track website usage statistics to improve our services and user experience.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific cookie categories.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is crucial to safeguard your information:

  • We employ industry-standard encryption protocols to secure data during transmission and storage.
  • Our third-party processing partners adhere to strict security standards, ensuring your data remains safe.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or marketed towards children, and we do not knowingly collect personal information from them.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting correction of inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Asking us to delete or erase your personal data from our systems.
  • Restriction: Limiting the use or processing of your personal data in certain circumstances.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of data subject rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have any questions about our Privacy Policy, please reach out to us:

Email: [email protected]
Address: [Privacy Team Address] (as provided on the website)